Tinker Graphics & Marketing was founded in 1997 by current co-owner Bill Lavino. The company was originally named Tinker Graphics & Promotions and started out building custom websites and providing website hosting services. In 2013, Mark Russell joined the company as Bill’s new co-owner after a 23-year career in the Cable & Telecommunications Industry. As part of this new ownership structure, the company’s name was changed to Tinker Graphics & Marketing to reflect the Company’s expansion into search engine optimization (SEO) and social media management services.
Conveniently located in downtown DeLand, FL Tinker Graphics & Marketing enjoys a personal relationship with a large portion of its customer base which is spread out from DeLand, Orange City, Deltona and Debary, FL to New Smyrna Beach, Ormond Beach and Daytona Beach, FL. To help with this relationship, the Company maintains a storefront in downtown DeLand so customers can walk-in to discuss their needs at any time. “Many of the customers who transfer their service to us cite our availability as one of the main reasons for the move” says co-owner Mark Russell. “A lot of these customers have worked with other Website or SEO companies that do not have office locations and many of the times these companies “disappear” leaving the customer without a functional website and with no recourse to change their situation”. Besides its local presence, Tinker Graphics & Marketing is also equipped to handle customers outside the Central Florida area. In fact, a significant portion of its customer base is located throughout the rest of Florida and the United States.
One other thing that distinguishes Tinker Graphics & Marketing from the other companies is its Customer Service Approach. Unlike many Website Development, Website Hosting, SEO and Social Media Management companies, Tinker Graphics & Marketing does not believe in requiring customers to sign contracts or in making the websites they design proprietary to them. “It’s the bedrock of our customer service philosophy” said Russell. “We believe if the customer is not happy with the product or service we are providing they should be able to switch companies at any time, without any penalties and we pledge to work with them to ensure they end up with the right fit for their business.”
If you would like more information about the services we provide, or if you would like to discuss your current situation to see if we might be able to assist you, please feel free to contact us at 386-734-3475 for a free consultation.